FAQ's

  

CHANNEL CRXWN | ROYAL CUSTOM WEAR FAQs

Symbolism

Many of our symbols come from Ancient Afrikan Spiritual Kemetic/Ma'at ideas & core beliefs of personal balance, unity, empowerment, and respect for oneself, others, and this earth that we all live on. From the roots of the ground to the air we breathe to the sun above, symbols such as the eye of ra, the ankh and the lotus have been mystified for centuries. But we believe that all of humanity somehow leads back to these core Afrikan & Egyptian fundamental beliefs. We are all equal. We all have access to our highest selves. And we all have access to our own spiritual guides and ancestors to reach our highest potential. Love is Infinite. Life is Eternal. And we are all Royals. Please Visit our IG for More on Symbolism Balance & Ascension.

Payment

We accept Visa, Mastercard, Discover, Amex & Paypal. Bitcoin & Ether coming soon!

Quality

Most of our pieces are Custom Made Print on Demand (P.O.D.) Meaning that each design is an all-original art piece made with love and then executed at the moment of purchase. Each order is auto fulfilled when you purchase & each item is handmade or hand printed with the same care given to the designs. We have 15 years of retail fashion business & design experience between the both of us & prefer the P.O.D. model because it is the most efficient model that we've experienced to date. 

Sustainability

Out clothing is printed with the direct-to-garment (DTG) printing method. The printing tech we use is made with sustainability in mind, and our DTG printers use almost zero wastewater and less energy, lowering our carbon footprint. The inks we use for printing are water-based and free of harmful chemicals. We take care to dispose of any left-over ink according to the ink supplier guidelines, so we’re not harming the environment. Each product you see in our store is also made on-demand—once you place an order, we produce it specifically for you. This allows us to avoid overproduction and textile waste, and we pride ourselves on being part of the sustainable fashion movement. 

Sizing

Most of our custom apparel is a spandex/cotton blend that fits true to size. Unisex tees & unisex hoodies tend to fit per a guys sizing. Leggings fit true to size with very slight see through on lights & whites.

Shipping & Handling

We are based in Milwaukee & North Carolina but we ship worldwide. Our manufacturers are in North Carolina, L.A., Mexico, Barcelona & Latvia. Please allow 1-10 business days for Packaging & General Shipping can take up to 3 to 5 business days (Unless otherwise stated.). Holiday shipping can add another week due to high volume traffic. You will receive an email once packaged & another once shipped with a tracking number. Orders are packaged once payment is confirmed. 

All orders are shipped via USPS (First Class & Priority Mail for domestic and international). Some orders may be shipped via UPS or FedEx. Rates are calculated through the USPS calculator. International customers are responsible for customs duties and/or brokerage fees in addition to shipping cost assessed during checkout.

If your tracking information states that your package was delivered and you have not received it you must contact the shipping courier in regards to not receiving package and file a claim. We will not be held responsible for lost or stolen packages that show as delivered and refunds will not be issued for these orders.

Returns